“There is no shame in beginning again, for you get a chance to build bigger and better than before.”

FAQs

Frequently Asked Questions about Rayville Recovery’s Drug and Alcohol Rehabilitation program as well as Insurance and Medicaid payment options for addiction treatment.

To speak to some on our Admission Team, call 318.728.5488

Admissions

What is the first step in the admissions process?

We welcome you to call 318.728.5488 to speak with one of our Admissions Coordinators or you may begin the Admissions process online. Visit the Admissions Page and select the option that is best for you. If at any time you have questions, we are available. 

Do you offer a detox program?

We offer medically-supported detox as the first part of our Residential Treatment program.

How long will I be in treatment?

If Detox is necessary, it may last 5-7 days prior to the beginning of Residential treatment.

Treatment lasts anywhere from 28-90 days.

What forms of payment are accepted?
  • Louisiana Medicaid
  • State Funding for Indigent Clients
  • Some private insurances
  • Private Pay (Cash, Check or Credit Card)
What kinds of documents are needed upon check in?
  • Louisiana Driver’s License or I.D.
  • Louisiana Medicaid card (if applicable)
What can I bring with me to treatment?

For a complete list of what you can and cannot bring to our facility, click here.

What should I do if I'm currently taking prescribed medications?

Each individual seeking admission must bring a 30-day supply of all prescribed medications.  Each medication will be evaluated by our Nursing staff to determine whether it is appropriate for you to take during treatment.

Do you provide transportation?
We do provide state-wide transportation for those seeking treatment who are unable to secure transportation or wait for Medicaid transport.

Rayville Recovery & CARF

What does it mean for a substance abuse treatment facility to be CARF Accredited?

CARF International is an independent, accrediting body of health and human services. Examples of the types of services are rehabilitation for a disability, treatment for addiction and substance abuse, home and community services, and retirement living. CARF-accredited service providers have applied CARF’s comprehensive set of standards for quality to their business and service delivery practices. This means that they have demonstrated conformance to proven standards for business practices and are committed to continuous quality improvement. Each provider’s commitment to excellence is periodically evaluated on site and reconfirmed annually.

 

Rayville Recovery is a CARF Accredited Drug and Alcohol rehab and treatment center serving Louisiana residents. Rayville Recovery has maintained Gold Seal accreditation through CARF since 2012. CARF International has recognized Rayville Recovery for excellence in both our Inpatient Detox and Inpatient Drug Rehab programs.


Take advantage of CARF’s online provider search tool and many consumer resources, which provide guidance for accessing family, health, senior and aging, and employment services.

Communication & Visitation

Are clients allowed to use the phone?

Yes.  After admission, each client is allowed to make one phone call to inform family that they are safely in treatment. It will be 5 days before they can use the phone again. After the 5 days, clients are allowed a 10-minute call each day during leisure time. Other calls (attorney, parole officer, etc) can be made with Counselor approval.

Are visitors allowed while I am in rehab?

On-campus visitation is currently suspended due to the COVID-19 pandemic. Zoom visitation may be available on a limited basis in certain situations. 

Are clients allowed to receive mail/packages?

Clients are allowed to receive mail/packages during their stay.  Clients may receive any item on the Allowed Items list.

Clients may receive additional funds via Money Order and should be made out to Rayville Recovery.

What items can I drop off for a client?

You may bring any item that is allowed for clients to have.

While You Are Here

Am I allowed to smoke or vape on the premises?

Smoking tobacco and ElfBar vapes are allowed in designated areas outside the buildings.

Can a person bring their vehicle and keep it on premises?

You are allowed to drive to treatment, but due to limited on-site parking, your vehicle will be parked at a secure off-site location.  Your keys will be collected and will be returned upon discharge.

Are clients allowed to watch television or read for pleasure?

Televised programs are permitted on special occasions with staff approval. Clients may bring recovery or spiritual reading material.

Are soft drinks and candy allowed?

Clients are allowed to have a limited amount of pre-packaged snacks.

 

Are clients allowed to wear jewelry or cosmetics?

Wedding rings and wristwatches are the only jewelry allowed. Cosmetics are permitted in moderation but may be prohibited by your counselor.